Terms and Condition, Shipping Policy & Return Policy
Terms and Conditions
Lk58.com is a Gelong Inc eCommerce Store, The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Gelong Stores indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Gelong Stores. Gelong Stores reserves the right to make changes to this site and these terms and conditions at any time.
Copyright and Trademark Notice
This site is owned and operated by Gelong Stores Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Gelong Stores, Copyright Gelong Stores arising from any product sold on the Gelong Stores sites shall be the price of the product ordered. In no event shall Gelong Stores, its directors, officers, employees and representatives be liable for special, indirect, consequential, or punitive damages related to product sold.
Disclaimer and Limitation of Liability as to the WEB MALL2000.NET Web Sites
THE GELONG STORES WEB SITES AND THE MATERIALS THEREIN ARE PROVIDED "AS IS" GELONG STORES MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE WEB MALL 2000 SITES, THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS. WEB MALL 2000 EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT WEB MALL 2000 SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THEGELONG STORES SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Gelong Stores is not responsible for the operation of or content located on or through any such site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. GELONG STORES reserves the right at any time after receipt of your order to accept or decline your order for any reason. GELONG STORES reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
Credit Cards - GELONG STORES accepts Visa, MasterCard and American Express. There is no surcharge for using your credit card to make purchases with GELONG STORES. Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Money Orders, Cashier Checks, Company Checks, & Personal Checks - GELONG STORES accepts money orders, cashier checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. GELONG STORES cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. Please see the full instructions below on how to pay using one of these methods.
Service and Support
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.
Jurisdiction and Venue
You agree that any legal action brought against GELONG STORES shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the GELONG STORES sites shall be an appropriate federal or state court located in Los Angeles County California.
Order will be shipped within 1-2 days after the payment is cleared. If we anticipate a longer lead time, it will be noted in the item description. If you have questions about the lead time on certain product, please contact customer service.
Lk58.com uses US major shipping companies such as, US Postal Services, UPS and Fedex. Tracking number is provided for each order/Shipment. If you prefer to use a particular shipper, please notify customer service.
You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder. Your order details and the tracking info can also be found under “My orders” tab after you login.
For the Contiguous U.S., if purchase is over USD$500 and below, the shipping rate is $12.99,shipping to china $20.00. For purchase of more than $500, shipping is FREE!
Hawaii and Alaska are treated as international shipments.
Lk58.com ship internationally. Please note that the buyer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies widely around the world. Please do your research so you’re ready to get your package cleared through customs, and have an idea of what the additional cost will be.
No Shipment on US Major Holidays
Lk58.com shipping department will be closed on the US major holidays and therefore, no orders will be shipped on these days. You can order as usual, we will ship out on the next business day.
Holidays Lk58.com Observes:
- New Year’s Day
- Martin Luther King, Jr. birthday
- Washington’s birthday
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans’ Day
- Thanksgiving Day
- Christmas Day
Exchange and Return Policy
Lk58.com honors 100%, unconditional, 30-days, money back guarantee to all retail customers and affiliates. Retails customers please contact your local sales affiliates for return details. Special ordered or on sale products are final sales and cannot be returned or exchanged. Regular ordered items can be returned in their original unused condition with the unopened original packaging. The original packing slip is required. You must return the items within 30 days after purchase for full refund. To return any product you will need to request a RMA number.